Simplify your restaurant management with our all-in-one solution

Modernize your restaurant and boost your sales with our intuitive platform featuring integrated delivery. Easily manage orders, deliveries, and daily operations with clear tracking at every step. Whether you're a neighborhood spot or a large chain, our solution adapts to your pace for efficient, hassle-free management.

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Why Choose Our Platform?

Built for the way your restaurant works.

Customize your menus, delivery options, and order workflows to match your unique way of running things. Whether you're managing a single location or multiple branches, Sha6er gives you the flexibility to adapt the platform to your daily operations and boost team efficiency.

Real-Time Tracking

Stay on top of every order. Get instant updates as orders are placed, prepared, and delivered. Track each step in real time to keep your team responsive and your customers happy — no surprises, just smooth service.

Streamlined Collaboration

Simplify communication among your internal teams, agents, and clients. With a system for public and private comments, everyone stays aligned on the status of claims, enabling faster and more efficient problem resolution.

Main Features

Explore the powerful tools of our platform, designed to simplify claims management, enhance communication, and ensure quick and effective resolution of your customers' requests.

Comprehensive Claims Management

Benefit from comprehensive tracking and a complete history of each claim, from initiation to resolution. Automatically route claims to the appropriate agents to ensure quick resolution.

Form Customization

Create customized claims forms to address the specifics of your services. Modify the interface to enhance usability for your teams and provide a seamless experience for claimants.

Team and Agent Management

Easily manage your teams by assigning claims to agents based on their expertise. View agent performance in real-time for continuous monitoring of service quality.

Real-Time Notifications

Every user, whether an administrator, agent, or claimant, receives instant notifications about the progress of claims.

Public and Private Comments

Foster better communication by allowing agents, collaborators, and claimants to add public or private comments to clarify requests and expedite solutions.

Administrators

Easily manage restaurants, orders, payments, and customers from a centralized dashboard. Track real-time performance and stay on top of key metrics to run your operations efficiently.

Restaurant

Track your restaurant’s performance at a glance. Manage orders, products, opening hours, and revenue from a clear, intuitive dashboard. See your top-selling items, monitor sales trends, and easily adjust your menu to maximize results.

Delivery person

Track deliveries in real time with an interactive map. See the estimated delivery time, current driver location, and live route. Communicate with the driver directly and stay updated every step of the way — from kitchen to doorstep.

Customer

Grâce à une interface simple et intuitive, les clients peuvent passer commande, suivre leur livraison en temps réel sur la carte, voir le temps estimé et communiquer avec le livreur en un clic.